Reports To: Tribal Council
Department: Health Services
Salary Range: $75,000
Drug Free Workplace: The Northwestern Band of Shoshone Nation is a drug-free workplace. All employees are subject to random drug screen.
Status: Salary
Classification: Full Time (1.0 FTE) w/ benefits
Initial Term: 1 year, with potential continuation for up to 5 years
Location: Ogden, UT
Closing Date: UNTIL POSITION FILLED
Background Check: All employees must be able to pass a background check per the Northwestern Band of the Shoshone Nation.
Reports To: Health Director
Position Summary
The Project Coordinator & Digital Navigator is responsible for coordinating the administrative, financial, compliance, and implementation activities of the LIFT grant while providing direct digital navigation and care coordination support to Tribal members residing in rural communities. This position serves as a critical link between grant administration, project partners, healthcare providers, patients, and community resources.
The position combines grant coordination responsibilities with hands-on patient support to ensure that project activities are implemented effectively, grant requirements are met, and Tribal members are able to access and successfully use telehealth, remote patient monitoring, and other digital health resources.
Essential Duties and Responsibilities
Grant and Project Coordination
- Coordinate day-to-day implementation of LIFT grant activities and ensure activities remain aligned with approved project goals, objectives, timelines, and budgets.
- Support grant administration, procurement, purchasing, contracting, and financial tracking in coordination with Tribal finance and administrative staff.
- Monitor project expenditures and assist with budget reconciliation, documentation, and spend-down requirements.
- Maintain grant records, supporting documentation, project files, and required reports.
- Monitor project performance measures and maintain accurate data related to participation, service utilization, patient engagement, and project outcomes.
- Prepare and coordinate required grant reports, performance updates, invoices, and supporting documentation.
- Monitor compliance with LIFT and applicable RHTP requirements, policies, procedures, and reporting expectations.
- Coordinate meetings, workplans, implementation activities, and follow-up with internal staff and external partners.
- Identify implementation barriers and coordinate corrective actions with project leadership and partners.
- Support continuous quality improvement and evaluation activities.
Digital Navigation and Patient Support
- Conduct outreach to Tribal members in rural communities to promote available digital health services and project resources.
- Assess patient needs and barriers related to technology, internet connectivity, digital literacy, telehealth, and access to healthcare.
- Assist patients with telehealth scheduling, registration, technology setup, and connection to virtual healthcare appointments.
- Provide individualized digital literacy education and hands-on assistance with devices, applications, patient portals, telehealth platforms, and other approved digital health tools.
- Assist eligible patients with enrollment and onboarding for remote patient monitoring programs.
- Provide education and support to help patients successfully use remote monitoring devices and digital health resources.
- Monitor patient engagement and follow up with individuals who experience difficulties accessing or using digital health services.
- Coordinate with healthcare providers, Community Health Workers, care coordinators, and other members of the care team to address patient barriers and facilitate appropriate follow-up.
- Assist patients with navigating referrals, appointments, healthcare resources, and other services as appropriate to the project.
- Document patient contacts, services provided, technology support, referrals, and outcomes in accordance with established procedures and privacy requirements.
- Escalate clinical concerns or issues outside the position’s scope of practice to the appropriate healthcare professional.
Partnership and Community Coordination
- Develop and maintain effective working relationships with healthcare providers, Tribal programs, technology partners, community organizations, and other project stakeholders.
- Coordinate communication between project staff and partners to support timely service delivery and resolution of patient barriers.
- Participate in community outreach, education, and engagement activities.
- Support development and implementation of referral and communication workflows that promote coordinated, patient-centered care.
Required Knowledge, Skills, and Abilities
- Knowledge of rural healthcare access challenges and barriers experienced by underserved populations.
- Ability to work effectively with Tribal members, healthcare providers, community partners, and multidisciplinary teams.
- Strong organizational, administrative, communication, and project coordination skills.
- Ability to manage multiple priorities, maintain accurate records, and meet deadlines.
- Proficiency with computers, electronic health records, Microsoft Office, telehealth platforms, and other digital technologies.
- Ability to teach individuals with varying levels of digital literacy in a patient, respectful, and culturally responsive manner.
- Ability to protect confidential patient, financial, and grant information and follow applicable privacy and security requirements.
- Strong problem-solving skills and ability to independently identify and address operational barriers.
- Ability to collect, track, analyze, and report project performance data.
- Demonstrated ability to establish positive relationships and work collaboratively with internal and external partners.
Standards of Conduct
- Consistently exhibit professional behavior and the high degree of integrity and impartiality appropriate to the responsible and confidential nature of the position.
- Effectively plan, organize workload, and schedule time to meet workload demands.
- Maintain a clean and well-organized office environment.
- Exercise judgment and initiative in performance of duties and responsibilities.
- Work in a cooperative manner with all levels of management and with all NWBSN staff.
- Treat NWBSN delegates/alternates and Tribal people with dignity and respect and show consideration by communicating effectively.
Education and Experience
- Bachelor’s degree in healthcare administration, public health, business administration, social services, information technology, or a related field preferred; equivalent education and relevant experience may be considered.
- Experience in grant coordination, healthcare administration, project management, community health, patient navigation, digital health, or a related field preferred.
- Experience working with Tribal communities or rural populations is highly desirable.
- Experience with telehealth, remote patient monitoring, electronic health records, or digital health technologies is preferred.
Physical and Work Requirements
- Ability to work in an office, healthcare, community, and outreach environment.
- Ability to travel within the service area to support community outreach, partner meetings, and patient services as needed.
- Ability to work with patients who may have limited technology access, digital literacy, transportation, or other barriers to healthcare.
- May require occasional evening or community-based activities to support project outreach and engagement.
Position Impact
This position integrates grant/project coordination and direct digital navigation into one full-time role, creating a direct connection between project administration and the people the LIFT grant is intended to serve. The position will help ensure that grant resources are properly managed and documented while also providing hands-on assistance that enables Tribal members to access telehealth, remote patient monitoring, and other digital healthcare services.
The LIFT Project Coordinator & Digital Navigator will support successful implementation, strengthen coordination among partners, reduce technology-related barriers, improve patient engagement, and contribute to sustainable improvements in healthcare access for Tribal members living in rural communities.
Tribal Preference
The Northwestern Band of the Shoshone Nation is committed to supporting employment opportunities for Native American and Tribal communities. Preference will be given to qualified enrolled members of federally recognized Tribes, consistent with applicable Tribal employment policies and law.
Candidates with experience working with Tribal communities, rural populations, healthcare navigation, digital health, telehealth, or community-based services are strongly encouraged to apply. All applicants will be considered based on their qualifications, experience, and ability to successfully perform the essential functions of the position.
Funding: This position is funded through the Rural Health Transformation Program (RHTP), administered by the Centers for Medicare & Medicaid Services (CMS) through the State of Utah. The position is grant-funded for an initial one-year term, with the potential for continuation for up to five years, subject to continued grant funding, project requirements, performance, and successful sustainability efforts.
Federal Funding Disclosure: This project is supported by the Rural Health Transformation Program, administered by the Centers for Medicare & Medicaid Services (CMS), U.S. Department of Health and Human Services (HHS), through an award to the State of Utah.
Applicants must agree to serve a minimum three-month probationary period during which time their employment can be terminated at will.
Typical Physical Activity:
Constantly requires the ability to receive detailed information through oral communications, and to make fine discrimination in sound. Constantly requires verbally expressing or exchanging ideas or important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Constantly requires standing and/or sitting for sustained periods of time. Constantly requires use of a computer, keyboard, and mouse. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hand and arms. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
Typical Environmental Conditions:
The worker is frequently subject to inside environmental conditions which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions.
Travel Requirements:
Travel outside of UT/ID occasionally required. Overnight travel outside of the area is infrequently
required. Depending on organizational, Tribal, local, and state travel rules, travel to and from
Tribal sites, conferences, and meetings may become more frequent.
Please submit your application and questions to:
Northwestern Band of the Shoshone Nation
Attn: HR Department/Tribal Council
2575 Commerce Way
Ogden, UT 84401
435.734.2286