Department: Health Services
Reports To: Health Director
FTE: 1.0 FTE
Employment Type: Regular, Full-Time
Funding: Tribal-Funded Position
Location: Ogden, Utah, with travel to Tribal healthcare facilities and service areas as needed
Salary: $70,000-$90,000 DOE
Closing Date: Open Until Filled
Background Check: All employees must be able to pass a background check per the Northwestern Band of the Shoshone Nation.
Drug Free Workplace: The Northwestern Band of Shoshone Nation is a drug-free workplace. All employees are subject to random drug screen.
Position Summary
The Health Information Manager leads health information management, electronic health records (EHR), data governance, reporting, system coordination, and compliance for the Northwestern Band of the Shoshone Nation (NWBSN) Health Department.
Working with Tribal leadership, healthcare providers, staff, vendors, and community partners, this position ensures health information is accurate, secure, accessible to authorized users, and used effectively to support operations, accountability, program evaluation, and decision-making.
The position also supports implementation and long-term sustainability of Tribal healthcare initiatives, including federally and state-funded projects.
Essential Duties and Responsibilities
1. Health Information Management and Data Governance
- Oversee the organization, integrity, accessibility, retention, and secure disposal of health information across Health Department programs.
- Develop and maintain standardized policies and documentation practices for data collection, storage, access, sharing, and records management.
- Establish data quality standards and coordinate patient, program, operational, and healthcare utilization data.
- Maintain systems that support authorized access, continuity, compliance, audit readiness, and appropriate information exchange.
- Advance Tribal health data governance consistent with Tribal ownership, sovereignty, applicable law, and agreements.
2. Electronic Health Records and Health Information Systems
- Coordinate implementation, administration, maintenance, integration, and optimization of EHR, patient management, telehealth, remote patient monitoring, patient portals, and other approved digital health systems.
- Serve as the Health Department liaison with IT personnel, vendors, providers, care teams, and external system partners.
- Support system configuration, access management, workflow design, testing, upgrades, interoperability, and technical issue resolution.
- Develop procedures, user guides, and training materials, and train staff and patients in appropriate system use.
- Monitor utilization, usability, connectivity, documentation quality, and user adoption; recommend improvements that support access, efficiency, patient care, and sustainability.
3. Healthcare Data Analysis, Reporting, and Performance Monitoring
- Develop standardized systems for collecting, validating, analyzing, and reporting operational, clinical, program, and grant data.
- Monitor healthcare utilization, patient engagement, service delivery, program effectiveness, health outcomes, grant deliverables, and key performance indicators.
- Prepare reports, dashboards, summaries, and presentations for the Health Director, Tribal leadership, governing bodies, funders, and other authorized audiences.
- Analyze trends, service gaps, and implementation barriers to support program evaluation, quality improvement, strategic planning, resource allocation, and evidence-based decisions.
- Establish baseline measures and support outcome tracking, performance monitoring, and sustainability planning.
4. Privacy, Security, Compliance, and Records Management
- Support compliance with applicable federal, state, and Tribal privacy, security, records management, and award requirements, including HIPAA where applicable.
- Develop and monitor policies for confidentiality, access, retention, secure transmission, and appropriate disclosure of protected health information.
- Coordinate with Tribal leadership, legal counsel, compliance personnel, IT staff, and vendors on privacy and security requirements.
- Monitor access and documentation practices; support risk assessments, audits, incident response, corrective actions, and compliance documentation.
- Promote safeguards for sensitive patient, financial, operational, grant, and Tribal information.
5. Grant and Special Initiative Support
- Coordinate information-management and technology needs for grants, contracts, and special initiatives with project, program, finance, and external partners.
- Support grant-specific documentation, privacy, data management, reporting, performance measures, and deliverables.
- Help identify implementation barriers and integrate successful grant-funded technologies, processes, and reporting systems into ongoing operations.
6. Healthcare Program and Operational Coordination
- Collaborate with Health Department staff to improve documentation, reporting, information exchange, and workflows across programs.
- Support information management for Purchased/Referred Care (PRC), community health services, healthcare eligibility, facilities, contracted providers, and external partners.
- Identify opportunities to reduce duplication, improve efficiency, and strengthen coordination through standardized systems and processes.
- Support operational planning, program evaluation, quality improvement, strategic activities, and interdisciplinary workgroups.
- Perform other related duties as assigned by the Health Director.
Required Knowledge, Skills, and Abilities
- Knowledge of health information management, healthcare operations, EHR systems, clinical documentation, data governance, privacy, security, and records management.
- Ability to collect, analyze, interpret, visualize, and report healthcare, operational, and performance data.
- Proficiency with Microsoft Office, electronic records, database, reporting, and data visualization tools.
- Ability to coordinate system implementation, workflows, training, troubleshooting, policy development, and process improvement.
- Strong organizational, analytical, project coordination, written, verbal, and interpersonal communication skills.
- Ability to manage priorities, meet deadlines, solve operational problems, and maintain accurate confidential records.
- Ability to collaborate effectively with healthcare professionals, Tribal leadership, staff, vendors, and community partners.
- Commitment to sound judgment, culturally responsive services, Tribal sovereignty, and the health and well-being of Tribal communities.
Preferred Qualifications
- Bachelor’s degree in public health, healthcare administration, emergency management, business administration, education, or a related field.
- Experience with federal or state grant-funded programs.
- Knowledge of EMS systems, EMS education pathways, or rural healthcare workforce challenges.
- Experience administering scholarships, training programs, or workforce-development initiatives.
- Familiarity with community paramedicine or mobile integrated healthcare.
- Experience working with Tribal governments, rural communities, or underserved populations.
- Experience with federal grant compliance, performance reporting, procurement, or 2 CFR Part 200.
- Project management certification or relevant project management training.
Education and Experience
Required Qualifications
- Bachelor’s degree in Health Information Management, Healthcare Administration, Health Informatics, Information Systems, Public Health, Business Administration, or a related field; equivalent education and substantial relevant experience may be considered.
- Relevant experience in health information management, healthcare administration, data management, healthcare technology, or a related field.
- Demonstrated experience managing confidential records, information systems, documentation, or operational reporting.
- Proficiency with electronic records, computer applications, and data management tools, with strong written and verbal communication skills.
Preferred Qualifications
- Three or more years of related experience.
- RHIA, RHIT, CHDA, or comparable professional certification.
- Experience with EHR implementation, system administration, healthcare reporting, dashboards, databases, telehealth, remote patient monitoring, or patient portals.
- Experience supporting funded healthcare programs, grant reporting, or program evaluation.
- Knowledge of HIPAA, information exchange, federal records requirements, IHS, Tribal healthcare systems, PRC, or ISDEAA programs.
- Experience working with Tribal governments, Native American communities, rural healthcare organizations, or underserved populations.
Physical and Work Requirements
- Ability to work extensively with computers and electronic information systems in office, healthcare, and community settings.
- Ability to travel to Tribal facilities, community locations, and partner organizations and attend occasional evening activities as needed.
- Ability to communicate with individuals of varying technical knowledge and perform essential functions with or without reasonable accommodation.
Tribal Preference
The Northwestern Band of the Shoshone Nation is committed to supporting employment opportunities for Native American and Tribal communities. Preference will be given to qualified enrolled members of federally recognized Tribes, consistent with applicable Tribal employment policies and law.
Candidates with experience in Tribal healthcare, rural health systems, health information management, healthcare technology, and community-based services are encouraged to apply.
Please submit your application and questions to:
Northwestern Band of the Shoshone Nation
Attn: HR Department/Tribal Council
2575 Commerce Way
Ogden, UT 84401
435.734.2286
or email mrichards@nwbshoshone.com